Shipping & Return

Where do you ship?
We ship everywhere in the United States,India, Puerto Rico, and all US territories. We also ship internationally.

When will I get my order?
In 3-5 business days domestic or 7-10 business days international. Once your order has shipped, you will receive a shipping confirmation email with your tracking information inside. Please note that it may take up to 48-72 hours for your tracking information to update on the carrier's tracking website.

Can I change the address on my order?
We process all orders immediately so please email us ASAP at info@sinnersrabbit.com to see if it is possible.

What do I do if something arrives damaged?
Please email us at info@sinnersrabbit.com with the subject DAMAGED along with your order number and a photo of the broken product!

Order Deliveries Will Be Made Between
• 10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays.
• Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc. However, the brand takes no responsibility for goods signed by an alternative person.
• Certain courier partners may request an OTP to complete delivery. This will need to be provided for completion of delivery. OTP will be sent to the number inputted at time of placing the order.
• Sinner’s Rabbit is not responsible for damage after delivery.
• For all claims for shortages or damages must be reported to customer service within 48 hours of the day of delivery.
• Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.

I reached out via email or social media but haven't received a response, why?
We're sorry to hear this! Please make sure to email info@sinnersrabbit.com. We do our best to get back to everyone as soon as possible, which usually means within 1 to 2 business days